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Some Agents Are Amazing

by Administrator on Aug 10, 2016 Business Operation 483 Views

I don’t usually write articles that talk about being helped with appraisal data, but I’m making an exception this time.  I’m not going to disclose a name and embarrass someone or get them in trouble for helping me out but I want to acknowledge how much easier my life is as an appraiser when there are people out there who are willing to take a few minutes out of there day to help out.  Not every report can be analyzed using multiple listing service (MLS) data or a sales database, there are times when I’m just “over the line” in an area that is for the most part “dark” to me, and getting data can often be like pulling teeth, it usually painful and unpleasant at best.

When someone like a real estate agent understands that when I’m calling about information on a home, usually about market conditions or comparable sales detail, they rarely think about the fact that while this particular call may not benefit them the next time I call another agent it may be because I’m working on an assignment that affects their pending sale.  If agents decide they want to punish appraisers who do you think that ends up hurting?

Most agents will grudgingly provide you with the information that you request, some will not even return a phone call, and there are those who call back but are rude and not cooperative.  There are also those who are so helpful that it’s hard to believe that they are not appraisers.  Some who clearly understand that working with people can be a positive experience.  Those are agents that appraisers remember and if given the chance they are the ones who I would make a referral to.

The best agents will talk to an appraiser about the market even though they are busy.  They will know about the sale that an appraiser calls about or they will take a moment and access the information.  How much different is it working with a cooperative, pleasant agent for an appraiser seeking information than working with one who thinks they are doing an appraiser a giant favor?  It’s like night and day, one good agent is better than five or ten who think they are wasting their time.

Having been an agent and Realtor for almost 40 years I think that I understand where the minds of some agents are.  Some think “there are only so many hours in a day and who wants to waste even 15 minutes talking to an appraiser about old sales?”  Of course they are also the same agents who complain that appraisers are “ruining the real estate business” because they use dated sales or the wrong sales to analyze properties. 

Does it make sense to complain about appraisers who have poor or incomplete data and then make sure that when an appraiser calls you treat them badly?  It makes no sense to me but I deal with it on a daily basis.  You can’t have it both ways, if an appraiser calls isn’t it easier to provide them with the data that they need and maybe help out another agent trying to get his deal sold or financed?

It’s relatively rare for an agent to get a call from an appraiser today.  There is so much data available via the MLS and the Assessor’s office that the number of calls that are needed are relatively few.  Appraisers used to have to call many more agents and owners.  So if you get a call from an appraiser it may be one of the only time that you can help out another agent, not the appraiser.  Appraisers want to use the best data available and they appreciate being able to work with agents who are cooperative.  It’s not confrontational relationship, appraisers are trying to analyze data and conclude a market value opinion not create problems.

Yes some agents are amazing and appraisers look forward to working with them.  Others need to understand that by helping an appraiser you are usually helping another agent by providing accurate and insightful information about the market or a specific property and it works for both residential and commercial properties.

For more appraisal information contact Glenn J. Rigdon MA, MRICS, ASA is a Las Vegas / Henderson Nevada based appraiser who can be contacted via email or via his business website known as Appraiser Las Vegas  (, or you can also click on “Contact Us” on the home page of this website or visit my public profile at LinkedIn at

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